Desktop PC mail-in service
PC roaring like a hairdryer or shutting down mid-game?
A tower breathes in dust for years, and the thermal paste that came with it dries out long before the PC does. A full strip-down, clean and repaste brings the noise and the temperatures back down — and while it's open on the bench, any parts you want replacing go in at the same time.
Get a price- ✓ 12-month guarantee
- ✓ 5 working day turnaround
- ✓ Insured return postage
- ✓ Before-and-after photos with every job
What the service involves
- ✓ Full strip-down — every fan, filter, heatsink and radiator cleared of dust
- ✓ Fresh thermal paste on the CPU, and on the graphics card if it's due one
- ✓ Fan directions and airflow checked, cables tidied out of the way while it's open
- ✓ Power supply, RAM, storage or cooler replacements fitted if you want them — parts quoted before anything is ordered
- ✓ Tested under load before it goes anywhere, with before-and-after temperatures sent to you
- ✓ Insured return postage included in the price
Something else wrong with it? A diagnostic assessment is £20 — deducted from your repair price if you go ahead.
Desktop PC Deep Clean + Repaste
Full tower strip-down, dust removal and fresh paste. Component and power supply replacements fitted while it's open.
£79 incl. insured return postage
Common questions
Can you reinstall Windows or clear a virus off it?
Honestly, don't post a tower to me for that. A software problem doesn't need hands on the hardware, and you'd be paying to send a heavy box across the country and waiting a week for something that isn't a hardware job at all. Email me and describe what it's doing — I'll tell you straight whether it's ten minutes of your own time, or whether there's something physically wrong underneath it that does need the machine here.
My PC won't turn on at all — is that fixable?
Usually, yes. A dead tower is most often the power supply, and that's a straightforward replacement. It can also be RAM, the motherboard or a failed front panel switch. That's what the £20 diagnostic is for: I find out exactly what's died, tell you what a fix costs, and you decide. The £20 comes off the bill if you go ahead. If it turns out to be beyond economic repair I'll say so rather than sell you a fix that isn't worth it.
Should I take the graphics card out before posting it?
If it's a big modern card, yes please — they're heavy, and the leverage on the slot during a courier journey is what cracks motherboards and snaps brackets. Take it out, wrap it separately and put it in the same box. Anything small and light can stay where it is. Leave the CPU cooler alone either way; if it's a huge air tower I'd rather deal with it myself than have it arrive loose.