PS5 mail-in service
PS5 sounding like a jet engine?
Dust-clogged fans and dried-out liquid metal make a PS5 loud, hot and prone to shutting itself down. A proper teardown, deep clean and fresh liquid metal brings it back to how it sounded on day one — post it to us and it's back within 5 working days of arrival.
Get a price- ✓ 12-month guarantee
- ✓ 5 working day turnaround
- ✓ Insured, tracked return post
- ✓ Before-and-after photos with every job
What the service involves
- ✓ Full teardown to the mainboard
- ✓ Every fan, vent and heatsink cleared of dust
- ✓ Old liquid metal safely removed and reapplied fresh
- ✓ Thermal pads inspected and replaced where needed
- ✓ Reassembled, tested under load, temperatures checked
- ✓ Returned by insured, tracked post — postage at cost, quoted with your price
Something else wrong with it? A diagnostic assessment is £20 — deducted from your repair price if you go ahead.
PS5 Deep Clean + Repaste
Full teardown, dust removal, fresh liquid metal, thermal pads checked and replaced where needed.
£85 for the work — postage quoted separately
Common questions
Is replacing the liquid metal safe?
Yes, when it's done properly. The PS5 uses liquid metal instead of normal thermal paste, and it degrades over time. We remove the old material carefully, protect the surrounding components, and apply it exactly as Sony does in the factory.
Will this void my warranty?
Opening a PS5 voids Sony's warranty, so this service is for consoles outside their warranty period. If yours is still under warranty, use Sony's repair service first — we'll tell you the same if you ask.
How should I pack it?
Original box if you have it, otherwise a sturdy box with the console wrapped in bubble wrap and no loose space. Our guide to sending your device walks through packing and postage step by step, and the full guidance comes with your confirmation email too.